TB999 Privacy Policy — Your Data, Our Responsibility

TB999 (https://tb999.ws) is an online gaming and Sports Betting platform. This Privacy Policy ("Policy") explains how TB999 manages user information when you use their website, mobile application, and all associated services ("Services").

By using our services, you consent to the collection and use of your information as described in this Privacy Policy. This policy is part of TB999's Terms & Conditions To be read in conjunction.

This Privacy Policy applies solely to TB999's own services. Third-party websites or services may have their own privacy policies, for which TB999 is not responsible.

TB999 collects various types of data from different sources. A full breakdown is provided below:

We only ever collect data that is strictly necessary. tb999 never collects personal information beyond what is needed.

Tb999 uses the data it collects solely for specific, lawful purposes. Here is how your data may be used:

• Account Management: To complete registration, login, and account verification processes.
• Service Delivery: To keep gaming, betting, and payment services running without interruption.
• KYC Verification: To verify your identity and prevent fraud.
• Customer Support: To handle your questions, complaints, and support requests.
• Legal Compliance: To comply with AML (Anti-Money Laundering) and other legal requirements.
• Service Improvement: To perform anonymous analysis for improving the user experience.
• Promotional Communications: To send you offers and updates with your consent.

TB999 never sells or rents your personal data to third parties for advertising purposes.

TB999 may share your personal data with third parties only in limited circumstances and for specific purposes:

• Payment Processors: Only the minimum information required to process transactions is shared with bKash, Nagad, Rocket, and our banking partners.
• KYC Verification Provider: With licensed verification agencies for identity verification.
• Legal Authorities: Upon a lawful request from the Government of Bangladesh or law enforcement authorities.
• Business Transfer: In the event of a merger or acquisition, TB999 will notify users in advance.

TB999 uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and ensure the platform functions properly.

You can control or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

TB999 does not retain your data beyond what is necessary. The retention periods for different types of information are outlined below:

• Account Information: For the duration your account is active, and for 5 years after closure (as required by law).
• Transaction Records: 7 years (in compliance with financial regulations).
• KYC Documents: 5 years after account closure.
• Support Conversations: 3 years after resolution.
• Technical Logs: 90 days.
• Analytics Data: 1 year (anonymised).

Once the applicable retention period expires, TB999 securely deletes your data or anonymizes it so it can no longer be linked to you.

As a tb999 user, you have the following rights over your personal data:

To exercise any of these rights, please contact our support team. We typically respond within 30 business days.

TB999 uses industry-leading security technologies to protect your data. Our security infrastructure includes:

• SSL/TLS Encryption: All data transmissions are encrypted with 256-bit SSL.
• Database Encryption: Stored sensitive data is encrypted with AES-256.
• Two-Factor Authentication (2FA): An additional layer of account security.
• Firewall & DDoS Protection: To prevent unauthorized access.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Staff Training: All staff are trained and contractually bound to uphold data privacy.

Tb999 works with trusted third-party technology and service providers to deliver its services. Data is shared with these partners only for specific, defined purposes:

• Payment Processors: bKash, Nagad, Rocket — for processing transactions.
• Game Providers: Provider of Live Casino and slots services.
• Cloud Storage: Encrypted cloud storage for secure data protection.
• Analytics: To monitor and improve our service quality.

These third parties may only use your data for their designated purpose and are bound by strict confidentiality agreements with TB999. They are not permitted to use your data for their own purposes or share it with anyone else.

Tb999 may update this Privacy Policy from time to time. When changes are made, we will take the following steps:

• The last updated date on this page will be revised accordingly.
• For significant changes, you will be notified via your registered email or SMS.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

We encourage you to check this page regularly to stay up to date with our latest policy. For significant changes, we will endeavor to provide at least 14 days' notice.

For any questions or concerns about this Privacy Policy, or to submit a request regarding your data, please get in touch with us:

• Email: support@tb999.ws
• Live Chat: Chat button at the bottom right of the platform
• Duration: 24 hours a day, 7 days a week

Privacy requests are typically processed within 7 business days. Complex requests may take up to 30 business days.